Issue:
The 3212-2000 needs to have a firmware update applied.
Prerequisites:
- The camera needs to be powered on and connected to the network.
- Download the latest firmware file to the PC.
Resolution:
- Log onto the cameras web interface and navigate to Configuration > Maintenance. Click on the Folder icon that is located on the update line.
- Navigate to the file location. Click on the firmware file and click Open.
- Click Update. The camera is now upgrading. Do not close the browser or power cycle the camera. Allow up to 5 minutes for the camera to be fully functional after the upgrading message reaches 100%.
- When the upgrade is finished, the login screen will appear. Log onto the camera and verify the firmware version.
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