Port Forwarding for Costar Recorders

Issue: 

You have installed a new recorder and wish to connect to it via a phone mobile APP or view from a desktop with the Remote Video Management SW StarNet.  DVR's and NVR's actually have (2) IP addresses; One is a local address commonly referred to as LAN (Local Area Network) and the outside IP address referred to as the WAN (Wide Area Network).  Within the same network, the recorder can be accessed with the LAN address but outside the LAN the unit must be able to connect via the WAN address.  

In order for the unit to connect via the WAN address, the Router located physically at the recorder location MUST have the ports forwarded in the router so the router knows where to "route" the request the router receives.  This is called Port Forwarding.  

Solution:  

The Costar recorders have certain ports that need to be opened in order to use the Remote SW or the mobile APP. 

StarNet Recorders: 

The older DVR's had (3) ports that need to be opened.  This also applies to the newer ET series of TVI/ANALOG  ET recorders.  These ports are:

Watch = 8016

Admin/Setup = 8200

Search = 10019

The newer Costar NVR's only use one port to gain access to all the services.  8016 is the common port that is used so it must be port forwarded to gain access to the NVR from the outside world.  

Central Point recorders: These recorders use port 9350 for the services.  

How to Port Forward:

Costar Tech support does not support Routers or Modems so the port forwarding is up to the Tech on-site or the IT department.  There is a website called Portforward.com that has all Modems and Routers listed and they have complete instructions with passwords to access the units and get the port forwarding done.   

Click here to go to Portforward.com

Another good web site to use when port forwarding is called: canyouseeme.org. It will show you your outside WAN address and it gives you a port checker tool as well.

  Click here for canyouseeme.org