Issue:
Just received a new CDT2S12xxx camera and it is not powering up.
Solution:
- Double-check that you are using the correct voltage. 12VDC or 24VAC.
- Make sure the polarities are correct.
- Check inside the camera and make sure the power connector inside is connected.
Remove the 4 screws to take the gimbal and camera module out:
Verify both plugs are pushed in.
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