FAQ: Email Notification for Events in Starnet Pro.

Issue:

I would like Starnet Pro to send me an email when my recorder is disconnected from the server.

Pre-requisite:

• Starnet Pro
• SMTP Setup in Starnet Pro
• Users with email addresses in Starnet Pro
• Devices Connected to the Starnet Pro

Solution:

There are a bunch of events that Starnet Pro can send you an email notification of when they occur. A few are:

• Device Connection
• Device Disconnection
• Low Battery
• Motion Detection
• Object Detection
• Video Loss
• Video Blind
• Video Analytic
• Trip Zone
• And so on ...

1. Open the Starnet Pro Setup. 
   
2. Click on Event Management.
   
3. Click on Schedule Setup.
   
4. Click the "+" at the top left corner of the box. This will open 4 new boxes. 
5. Double-click on the Time Coverage box.
   
6. Select Always and click Ok
   
7. Double-click on the Condition box. 
8. Click Add.
   
9. 
   1. Give it a name.
   2. Select the Device(s).  For all the devices select the Event from any device at the top. 
   3. Select the event(s) that you would like to receive an email notification.  Note: not all events are compatible with all devices.  
10. Click Save at the bottom. 
11. Click OK at the bottom.
12. Double-click on the Action box. 
13. Select Email Notification for Action Type.
    
14. Click OK at the bottom.
15. Double-click on the Target box.
16. Select the users that are going to receive the email.
    
17. Click OK at the bottom.
18. Click the OK button at the bottom to close the Schedule Setup.

Email notifications for events should be set up.  If you have any questions please reach out to Costar Support.